Globalization has shrunk the world and expanded the market. Due to which we have to face hard competition for which we have to spend more money. But on another hand, we have got the facility of outsourcing our work offshore which is less expensive. The ultimate choice of the leading companies especially for outsourcing call center services is India as it is rich in resources at reasonable rate.
Why is India ideal for outsourcing call center services?
India has a large number of highly qualified people with good British and American accent than any other country.
Companies settled outside Indian Time Zone has extra advantages of providing 24/7 services. Moreover, the Indian government has given permission of opening call centers for 24 hours.
Indian government has aided for software technology parks. So India has the latest technology to provide high quality call center services.
Indian policies are simple and allow duty free exports of capital goods. Indian Government has exempted tax on the export of ITES.
India has reduced tariff of internet services telecom and cellular services which reduce cost of call center services.
We are one of the leading call center in India who provides high quality call center services at low cost.
India is first nation of the call center outsourcing industry.
Call2Customer has experience of more than 5 years in smoothly running a call center. We provide outsourcing call center solutions to small, mid and large enterprises. Our company delivers all types of customer care services including Inbound, Outbound, Back-office jobs, Web Designing and Online Marketing. Our call center is located in India with all world class infrastructures and technology with all power back-up to provide work without any interruption.
Why outsource call centers services to Call2Customer?
We have a large number of qualified, IT literate, trained, skilled and experienced professionals. We have a high performing team of certified call center executives and marketing professionals.
We offer a number of call center outsourcing services, such as inbound call center services, telemarketing services , technical Support services, disaster recovery services, helpdesk services, accounting services, transaction processing services, remote network management and end-to-end processing amongst others.
We provide round the clock services to your customer that helps you to be ahead of your competitor.
We have technology, software and infrastructure to provide high quality customer support services.
Our agents study your product details deeply with market trend to response promptly to all queries. They are able to resolve queries instantly.
Our skilled agents polite and friendly behavior helps to give personal attention to each customer.
We provide high class services within the given time limit at affordable price. We have record of completing the work before the time with more than 99% accuracy.
Our effective communication with customer builds trust for your brand. We have successfully accomplished result in generating leads.