{"id":1222,"date":"2026-02-06T04:01:27","date_gmt":"2026-02-06T04:01:27","guid":{"rendered":"https:\/\/www.call2customers.com\/blog\/?p=1222"},"modified":"2026-02-06T04:01:30","modified_gmt":"2026-02-06T04:01:30","slug":"top-bpo-companies-in-india","status":"publish","type":"post","link":"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/","title":{"rendered":"How to Evaluate Top BPO Companies in India?"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_82_2 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 eztoc-toggle-hide-by-default' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Currently_most_companies_choose_to_outsource_their_work_rather_than_doing_everything_internally_As_companies_has_to_do_lots_of_work_including_to_take_care_of_customers_So_they_outsource_BPO_companies_to_handle_their_customers_efficiently_For_this_many_global_businesses_rely_on_top_BPO_Companies_in_India\" >Currently, most companies choose to outsource their work rather than doing everything internally. As companies has to do lots of work including to take care of customers. So, they outsource BPO companies to handle their customers efficiently. For this, many global businesses rely on top BPO Companies in India.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Why_India_is_a_Global_BPO_Hub\" >Why India is a Global BPO Hub<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Step-by-Step_Guide_to_Evaluate_top_BPO_Companies_in_India\" >Step-by-Step Guide to Evaluate top BPO Companies in India<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Call2Customers_When_Evaluation_Meets_Excellence\" >Call2Customers: When Evaluation Meets Excellence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Checklist_to_Use_While_Evaluating_top_BPO_company_in_India\" >Checklist to Use While Evaluating top BPO company in India<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Common_Mistakes\" >Common Mistakes<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#Conclusion\" >Conclusion<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#1_What_KPIs_should_be_focus_on_while_evaluating_a_BPO\" >1. What KPIs should be focus on while evaluating a BPO?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#2_Can_small_businesses_benefit_from_outsourcing\" >2. Can small businesses benefit from outsourcing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#3_How_do_BPO_companies_ensure_data_security\" >3. How do BPO companies ensure data security?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#4_What_is_a_pilot_project_and_why_is_it_important\" >4. What is a pilot project and why is it important?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.call2customers.com\/blog\/top-bpo-companies-in-india\/#5_Why_is_Call2Customers_considered_a_best-in-class_BPO_partner\" >5. Why is Call2Customers considered a best-in-class BPO partner?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p><strong>A Complete Guide for top BPO companies in India<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Currently_most_companies_choose_to_outsource_their_work_rather_than_doing_everything_internally_As_companies_has_to_do_lots_of_work_including_to_take_care_of_customers_So_they_outsource_BPO_companies_to_handle_their_customers_efficiently_For_this_many_global_businesses_rely_on_top_BPO_Companies_in_India\"><\/span>Currently, most companies choose to outsource their work rather than doing everything internally. As companies has to do lots of work including to take care of customers. So, they outsource BPO companies to handle their customers efficiently. For this, many global businesses rely on top BPO Companies in India.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The <strong>Indian BPO market<\/strong> has been growing significantly due to their high quality of work at affordable rates. Since there are many <strong>BPO service provider <\/strong>in India,<strong> <\/strong>but now problem arises how to choose the <strong>best business process outsourced provider.<\/strong><\/p>\n\n\n\n<p>Businesses that are looking to hire third party for their project should do thorough research to find a reputable provider. This blog will guide you in finding the right partner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_India_is_a_Global_BPO_Hub\"><\/span><strong>Why India is a Global BPO Hub<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Large Skilled Workforce: <strong><a href=\"https:\/\/www.call2customers.com\/\">Indian BPO companies<\/a><\/strong> can hire staff quickly, as a large number of professionals graduate every year in different fields.\u00a0\u00a0\u00a0<\/li>\n\n\n\n<li>Budget friendly services: You can get high-quality services at much lower costs compared to developed countries due to difference in currency rate.<\/li>\n\n\n\n<li>Technological Readiness: High use of cloud computing, artificial intelligence, automatic processing and sophisticated customer relationship management systems.<\/li>\n\n\n\n<li>\u00a0Diverse Industry Expertise: They have expertise of many companies like BFSI, healthcare, retail, telecom. can you explain little bit more to explain the reader clearly<\/li>\n<\/ul>\n\n\n\n<p>This combination gives global companies good quality services, easy expansion, and lower costs..<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Step-by-Step_Guide_to_Evaluate_top_BPO_Companies_in_India\"><\/span><strong>Step-by-Step Guide to Evaluate top BPO Companies in India<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Selecting the right partner is not only about price or years in business. It is about finding the<strong> outsourcing BPO company<\/strong> that has strong capability to handle the project efficiently and provide desired results.<\/p>\n\n\n\n<p>Here is a step-by-step guide for BPO service provider:<\/p>\n\n\n\n<p><strong>1. Define Your Business Goals and Requirements<\/strong><\/p>\n\n\n\n<p><strong>What are the processes you would like to outsource?<\/strong><\/p>\n\n\n\n<p>This may include sales support, customer service, technical support help desk, lead generation, back office, and so on.<\/p>\n\n\n\n<p><strong>What results are important to you?<\/strong><strong><br><\/strong> Identifying your goal. Is it to improve customer satisfaction, reduce costs, increase sales, quicker turnaround time, or improved service quality.<\/p>\n\n\n\n<p>Key Tip: Decide the project task. Divide it in core or non-core to identify your goals for the project. This helps you understand how skilled the BPO partner needs to be.<\/p>\n\n\n\n<p><strong>2. Experience and Industry Expertise<\/strong><\/p>\n\n\n\n<p>A BPO company\u2019s experience tells you about its ability to handle complexity.<\/p>\n\n\n\n<p><strong>Questions to Ask:<\/strong><\/p>\n\n\n\n<p>\u2714 How long they have they been in business?<br>\u2714 Do they are well experience in your industry?<br>\u2714 Can they manage similar workflows at scale?<\/p>\n\n\n\n<p><strong>3. Technology and Infrastructure<\/strong><\/p>\n\n\n\n<p>Top BPO companies should rely on modern technology.<\/p>\n\n\n\n<p><strong>What to check:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM Systems<\/li>\n\n\n\n<li>Dialers, AI chatbots, automation tools<\/li>\n\n\n\n<li>Cloud security, backup, redundancy<\/li>\n\n\n\n<li>Integration with your existing tech<\/li>\n<\/ul>\n\n\n\n<p><strong>4. Quality Assurance Processes<\/strong><\/p>\n\n\n\n<p>Quality is must for customer experience.<\/p>\n\n\n\n<p><strong>Key Indicators:<\/strong><\/p>\n\n\n\n<p>\u2714 Structured call monitoring programs<br>\u2714 Performance scorecards<br>\u2714 Real-time coaching<br>\u2714 Customer satisfaction analytics<\/p>\n\n\n\n<p>Look for companies that believe in <strong>continuous improvement processes.<\/strong><\/p>\n\n\n\n<p><strong>5. Scalability and Flexibility<\/strong><\/p>\n\n\n\n<p>Can the BPO grow with your business?<\/p>\n\n\n\n<p>A great partner should be able to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Scale teams up or down rapidly<\/li>\n\n\n\n<li>Adapt to seasonality or promotions<\/li>\n\n\n\n<li>Pivot from voice to digital support<\/li>\n<\/ul>\n\n\n\n<p><strong>6. Workforce Skills and Training Programs<\/strong><\/p>\n\n\n\n<p>Outsourcing quality is determined by the people on the ground.<\/p>\n\n\n\n<p>Ask about:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hiring standards and employee retention<\/li>\n\n\n\n<li>Training modules and certification processes<\/li>\n\n\n\n<li>Language proficiency and cultural alignment<\/li>\n<\/ul>\n\n\n\n<p>Choose companies that focus on improving their work regularly, not just following basic rules.<\/p>\n\n\n\n<p><strong>7. Data Security and Compliance<\/strong><\/p>\n\n\n\n<p>Security breaches can cost your business millions.<\/p>\n\n\n\n<p>Ensure the BPO partner has:<\/p>\n\n\n\n<p>\u2714 ISO certifications<br>\u2714 GDPR or local compliance understanding<br>\u2714 Secure data centers and encryption standards<br>\u2714 Access control and disaster recovery protocols<\/p>\n\n\n\n<p><strong>8. Pricing and Contract Transparency<\/strong><\/p>\n\n\n\n<p>Only cost cannot be deciding factor but, for a company cost matters.<\/p>\n\n\n\n<p><strong>Points to Review:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Are there hidden costs?<\/li>\n\n\n\n<li>What is the pricing model?<\/li>\n\n\n\n<li>Are SLAs clearly defined?<\/li>\n<\/ul>\n\n\n\n<p>A transparent contract protects you from unexpected extra costs or any type of disputes.<\/p>\n\n\n\n<p><strong>9. Performance Metrics and Reporting<\/strong><\/p>\n\n\n\n<p><strong><a href=\"https:\/\/www.travelsbpo.com\/\" target=\"_blank\" rel=\"noopener\">Top BPO companies<\/a><\/strong> track performance metrics.<\/p>\n\n\n\n<p><strong>Common KPIs That Matter:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Average Handling Time<\/li>\n\n\n\n<li>First Call Resolution<\/li>\n\n\n\n<li>Customer Satisfaction Score<\/li>\n\n\n\n<li>Conversion rates<\/li>\n\n\n\n<li>Service Level and Response Times<\/li>\n<\/ul>\n\n\n\n<p>Ask for sample dashboards and reports for evaluation.<\/p>\n\n\n\n<p><strong>10. Client Testimonials<\/strong><\/p>\n\n\n\n<p>Real client experiences help validate claims.<\/p>\n\n\n\n<p>Ask for:<\/p>\n\n\n\n<p>\u2714 Case studies<br>\u2714 Client references you can contact<br>\u2714 Public reviews or ratings<\/p>\n\n\n\n<p>Reputable BPOs are transparent about their achievements and challenges.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Call2Customers_When_Evaluation_Meets_Excellence\"><\/span><strong>Call2Customers: When Evaluation Meets Excellence<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>At <strong>Call2Customers<\/strong>, we specialize in delivering <strong>performance-driven BPO services<\/strong> tailored to your business goals.<\/p>\n\n\n\n<p>Here\u2019s why our clients trust us:<\/p>\n\n\n\n<p><strong>Experienced Domain Expertise<\/strong><\/p>\n\n\n\n<p>C2C has decades of experience in managing complex customer interactions across different industries.<\/p>\n\n\n\n<p><strong>Technology-First Approach<\/strong><\/p>\n\n\n\n<p>We leverage:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AI-enabled support systems<\/li>\n\n\n\n<li>Integrated CRM workflows<\/li>\n\n\n\n<li>Smart automation for optimized efficiency<\/li>\n<\/ul>\n\n\n\n<p><strong>Quality That Speaks<\/strong><\/p>\n\n\n\n<p>Robust quality frameworks that monitor every interaction, ensuring consistency, accuracy, and customer delight.<\/p>\n\n\n\n<p><strong>Scalable Teams<\/strong><\/p>\n\n\n\n<p>Whether you are a growing startup or a global company, we adjust quickly without disturbing your daily operations.<\/p>\n\n\n\n<p><strong>Security You Can Rely On<\/strong><\/p>\n\n\n\n<p>Certified processes and strict compliance with international data protection guidelines.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Checklist_to_Use_While_Evaluating_top_BPO_company_in_India\"><\/span><strong>Checklist to Use While Evaluating top BPO company in India<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Evaluation Criteria<\/strong><\/td><td><strong>Importance<\/strong><\/td><\/tr><tr><td>Industry Experience<\/td><td>High<\/td><\/tr><tr><td>Technology Infrastructure<\/td><td>High<\/td><\/tr><tr><td>Workforce Quality<\/td><td>High<\/td><\/tr><tr><td>Data Security &amp; Compliance &nbsp; &nbsp;<\/td><td>Critical<\/td><\/tr><tr><td>Pricing Transparency<\/td><td>Medium<\/td><\/tr><tr><td>Reporting Metrics<\/td><td>High<\/td><\/tr><tr><td>Scalability<\/td><td>High<\/td><\/tr><tr><td>Client Feedback<\/td><td>High<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Common_Mistakes\"><\/span><strong>Common Mistakes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Choosing only on price<\/strong><\/p>\n\n\n\n<p>Low cost always does not always mean good quality.<\/p>\n\n\n\n<p><strong>Ignoring cultural alignment<\/strong><\/p>\n\n\n\n<p>Customer interactions suffer if teams don\u2019t understand your market.<\/p>\n\n\n\n<p><strong>Skipping pilot programs<\/strong><\/p>\n\n\n\n<p>Pilot runs reveal real capability\u2014don\u2019t skip them.<\/p>\n\n\n\n<p><strong>Not defining success metrics<\/strong><\/p>\n\n\n\n<p>Results would be measurable, if goals are defined.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>When evaluating <strong>top BPO companies in India<\/strong>, it\u2019s important to go beyond pricing and look at factors that ensure long-term success like their vision for future, technology, and service quality. Carefully searching for right partner using these factors helps businesses grow, and improve customer satisfaction.<\/p>\n\n\n\n<p>If you want to find a partner that will provide a solution that is more than just outsourcing but rather focuses on providing outcomes, then contact Call2Customers.<\/p>\n\n\n\n<p><strong>FAQs<\/strong><\/p>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1770350057882\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"1_What_KPIs_should_be_focus_on_while_evaluating_a_BPO\"><\/span><strong>1. What KPIs should be focus on while evaluating a BPO?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Important KPIs include:<br \/>Customer Satisfaction<br \/>First Contact Resolution<br \/>Average Handling Time<br \/>Service Level<br \/>Conversion \/ Lead Quality (for sales)<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1770350080103\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"2_Can_small_businesses_benefit_from_outsourcing\"><\/span><strong>2. Can small businesses benefit from outsourcing?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, absolutely. Outsourcing helps all size businesses run their operations smoothly at reduce costs.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1770350101453\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"3_How_do_BPO_companies_ensure_data_security\"><\/span><strong>3. How do BPO companies ensure data security?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The top rated BPO firms utilize multiple levels of data security including:<br \/>&#8211; Strict access control<br \/>&#8211; Encrypted data<br \/>&#8211; Compliance certifications such as ISO and GDPR<br \/>&#8211; Firewalls<br \/>&#8211; Secure data centers<br \/>&#8211; Regular audits<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1770350118741\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"4_What_is_a_pilot_project_and_why_is_it_important\"><\/span><strong>4. What is a pilot project and why is it important?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>A pilot project is a small trial run where a outsourcing company handles a limited part of a business\u2019s work before taking on the full project. This allows the company to evaluate the BPO&#8217;s quality, processes and compatibility prior to fully implementing the relationship.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1770350145956\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"5_Why_is_Call2Customers_considered_a_best-in-class_BPO_partner\"><\/span><strong>5. Why is Call2Customers considered a best-in-class BPO partner?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Call2Customers has a unique combination of domain expertise, technology integration and a highly skilled workforce which results in measurable performance while maintaining transparency and security.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Complete Guide for top BPO companies in India Currently, most companies choose to outsource their work rather than doing everything internally. As companies has to do lots of work including to take care of customers. So, they outsource BPO companies to handle their customers efficiently. For this, many global businesses rely on top BPO [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1223,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[39],"tags":[35,20,36,51],"class_list":["post-1222","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-call-centers-in-india","tag-best-call-centers","tag-call-centers-india","tag-top-10-call-centers","tag-top-bpo-companies-in-india","entry","has-media"],"_links":{"self":[{"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/posts\/1222","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/comments?post=1222"}],"version-history":[{"count":1,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/posts\/1222\/revisions"}],"predecessor-version":[{"id":1224,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/posts\/1222\/revisions\/1224"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/media\/1223"}],"wp:attachment":[{"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/media?parent=1222"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/categories?post=1222"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.call2customers.com\/blog\/wp-json\/wp\/v2\/tags?post=1222"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}