April, 2011
Founder of Call2Customer, started the consultancy service for USA companies to grow their businesses via support of call centers telemarketing and back office services delivery from India.
ABOUT US (call center service provider in India since 2011)
We are IT enterprise that embarked it journey into call center outsourcing industry the year 2011. Since has been no looking back. In short span for time Call2Customer (an outsourced call center in India), has expanded it horizons globally providing services, as call center company in numerous parts of world in different countries, Our clients from USA, Canada, United Kingdom, Spain and Hong Kong.
We are function with strong workforce of more than 200 personnel. We have established network and infrastructure can work together with strength of more than 500 persons. We have worked with small and large businesses and even start-ups business.
We are based in national capital region of Delhi, India.
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February, 2012
Formed Call2Customer
Founder named Call2Customer to his consultancy service and started development their company present for market.
2014
Setup Delivery Center
Call2Customer setup their own inbound calls answering and outbound calling delivery center and bagged known businesses for:
- Tier1 phone customer support to USA hospital.
- Medical professionals' data search/mine and data management support for world education continuing organization.
- USA IT Company to business customers for their SAS and LMS.
- UK Telecom company for telephone database cleansing service around the world businesses and delivered short terms projects of B2B and B2C telemarketing lead generation and appointment setting for USA, Canada and UK businesses.
2015
Stronger Presence For New Business
Call2Customer setup their presence stronger for new business by launching new corporate Call2Customers Call Center website www.call2customers.com and setup backup facilities like fiber internet line with BGP firewall server, Electricity backup as online UPS, two operating center within radius of 5 k.m. and signup with 2 businesses:
- UK legal company to support them for new customers accruing and setup their business development team for data resourcing, data nurturing, telephone and email to acquired new business for legal services.
- USA NGO company and are helping them to raised fund through Avatar Technology dialing system their caused.
2016
Cloud Facility
Call2Customers Call Center setup delivery center with 120 seating and implementing trends technology to keep all working facility at cloud. And signup with Russia business to take care their telephone order taking service.
2017
6 years Successful Celebration
At celebration of successful 6 years in business Call2Customers introduce it new line of business by name of BRANDzUS to take care IT and Digital Marketing needs of business.
2018-2019
ISO 9001:2015 Certified
Call2Customers keeping their existing clients happy with them and awarded their every department employees for longer term employment and keep employers faith with them. Signup Sweden manufacturing business for data obtaining requirement through internet data search and telephone. Call2Customers got ISO 9001:2015 certified.
2020
Remarkable Years Journey Ahead
We signed known fortune businesses at start as:
- 24/7travel assistance help desk service to global presence multinational company.
- Travel management support to UK fortune hotel booking company.
- Setup missed call automated telephone assistance support to India known campaigning company.
Call2Customers journey is continue make remarkable years ahead for them and keeping their existing clients and employees as asset with them.