E-commerce customers believe and trust those brands who provide best call center services.Enhancing customer experience by providing updated information, pre-sale and after sale support and complaint management is prime motive of E-commerce business to accelerate their business.
Call2customers have an experience of a decade in call center services and many national and international clients has chosen us as the backbone of their customer services and back office services. We have experience and expertise in providing wide range of call center services from marketing research to customer support.
How outsourcing call center services helps in improving your E-commerce business?
Outsourcing call center services is a comprehensive choice for E-commerce as they take care of each customer to meet their needs. Call2customers, C2C act as a business partner to their E-commerce client and provide tailor made services.
- Get high quality services:- C2C, call center in India is expert in handling queries of people. We streamline your project with the assurance of the quality you were looking for your E commercebusiness.We use proven methodology and latest technology to provide fast and reliable services. We provide world class training to our employees to handle the issues and problems of the caller from the product price to the warranties
- Transparent services: – We provide transparent services by providing real-time access of the on-going project. You can get recording of each call and daily report to analyze the project to make further improvement.
- Multi-channel services: – A multi-channel customer experience can help you in improving your brand loyalty, increase revenue and meet your customers’ expectations. We provide access of Multi-Channel customer services on Phone, Email, WebChat, Twitter, Facebook and more
C2C provide 24x7x365 Services to your customer to ensure best quality call center services forE-commerce